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Hotel Accessibility

Hotel and Website Accessibility

date: 8/13/2020
At ADERO, an Autograph Collection Hotel, we make sure every guest enjoys a comfortable, safe, and seamless experience. We offer hotel and website accessibility features so that each guest can experience the best of what we offer.
Please feel free to look at the details below to see how we can meet your needs.
If you have questions, call us at 480-333-1900 or email us at [email protected].

Hotel Accessibility Features

  • There are accessible entrances to the hotel
  • There are 3 accessible guestrooms
  • There is an accessible elevator
  • Services animals are allowed
  • There is accessible van parking
  • There is an accessible path to the check-in desk
  • There are accessible paths to public guest areas and rooms
  • The hotel has fire alarms for the hearing and visually impaired
  • The hotel uses alternative text or large lettering for public signage
  • There are accessible doorways to facilities and public spaces
  • The pool has an accessible entrance
  • There is an accessible business center
  • There are 5 accessible self parking spots
  • There are accessible valet parking spots
  • There is an accessible fitness center
  • Public access area ramps are non-slip
  • Accessible parking spaces are closest to the accessible entrance
  • There is space for accessible pickup and drop off under covered roofs
  • Ramps longer than 6 feet and have sturdy railings on both sides
 

Sky View King Accessible with Roll-In Shower

  • King Bed
  • Hearing Accessible Kits are available at check-in
  • The room/suite has fire and smoke detectors for the hearing and visually impaired
  • TTY/TTD kits are available at check-in
  • The TV has closed-captioning or decoder
  • The viewports are lowered to 36" from the ground
  • The door security is lowered to 36" from the ground
  • The closet bars and shelves are 36" max from the ground
  • There are grab bars by the toilet
  • Light and temperature switches are lowered to 36" from the ground
  • There is a roll-in shower with seat
  • There is a handheld spray unit in shower/tub
  • There is sufficient toe and knee clearance around the desk
  • There is sufficient toe & knee clearance around the sink
  • The room doorway is accessible
  • There are grab bars in the shower
  • There is a sufficient path for to maneuver inside the room for mobility impaired guests
  • There is alternative or large text for room placards (eg: Braille)
 

Mountain View Queen/Queen Accessible with Roll-In Shower

  • 2 Queen Beds
  • Hearing Accessible Kits are available at check-in
  • TTY/TTD kits are available at check-in
  • The viewports are lowered to 36" from the ground
  • The door security is lowered to 36" from the ground
  • The closet bars and shelves are 36" max from the ground
  • There is sufficient toe and knee clearance around the desk
  • Light and temperature switches are lowered to 36" from the ground
  • The room/suite has fire and smoke detectors for the hearing and visually impaired
  • There are grab bars in the shower
  • There is a roll-in shower with seat
  • There is a handheld spray unit in shower/tub
  • There is sufficient toe & knee clearance around the sink
  • The room doorway is accessible
  • There are grab bars by the toilet
  • The TV has closed-captioning or decoder
  • There is a sufficient path for to maneuver inside the room for mobility impaired guests
  • There is alternative or large text for room placards (eg: Braille)
 

CIELO Restaurant

  • The doorway is accessible (at least 36" wide)
  • There is an accessible route to the main entrance without stairs
  • There are accessible paths in the aisles between fixed seating (at least 36 inches wide)
  • There are signs to the accessible restrooms
  • The door handle is operable with a closed fist
  • There is adequate space for mobility guests to maneuver throughout the dining area
  • There are accessible tables or counters (between 28 and 34 inches high)
 
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