Frequently Asked Questions About Our Scottsdale, AZ Resort

All
Hotel

Q
What is your address?

A 13225 North Eagle Ridge Drive, Scottsdale, Arizona 85268

Q
How many rooms do you have?

A 177 rooms including 16 oversized suites

Q
What time is check-in and check-out?

A Normal check-in is 4pm and check-out is 11am.

Q
Do you have connecting rooms?

A Yes, we have connecting guestrooms available. Also, our corner suites, hospitality suites, and presidential suite all connect to guestrooms with two Queen beds. Connecting rooms are available by request and subject to availability. Please notify our hotel team as early as possible of your request.

Q
What are your fitness center hours?

A Our 5,300-square foot fitness center is open 24 hours a day, 7 days a week.

Q
Is smoking permitted in the rooms or balconies?

A All guestrooms and guestroom balconies are non-smoking. Designated smoking areas are available for guests.

Q
What is your fax number?

A Faxes may be sent to (480) 333-1901

Q
Are your swimming pools open to the public?

A Our swimming pools are only open to resort guests, members of the Club at ADERO, and their authorized guests

Q
Are your swimming pools heated?

A Our main swimming pool and view swimming pool are heated during the colder months.

Q
What is your elevation?

A ADERO Scottsdale is approximately 2,200 feet above sea level.

Q
Do all your rooms have a view?

A All our rooms come with a balcony or patio, and most rooms will have mountain views.

Q
Do you use feather products in your rooms?

A All rooms come with foam and feather pillows. Feather pillows can be removed upon request.

Q
Do you offer fitness classes?

A Yes, we offer a variety of fitness classes for our hotel guests and club members. Many are included in the resort fee, while some have an additional charge. Please visit our fitness class page for more information.

Q
Do you offer event space?

A Yes, we offer over 16,400 square feet of indoor and outdoor event space set in the beautiful McDowell Mountains. Please contact our sales team our visit our sales page for additional information.

Q
Do you provide A/V services?

A Our skilled team is available to ensure your audio/visual needs run smoothly so you can focus on delivering a great event.

Q
Is on-site catering available?

A Yes, our culinary team is available for your catering service needs. 

Q
Are photoshoots permitted?

A Photoshoots must be approved by the general manager and must adhere to the hotel photography policy.

Q
What types of activities are there to do nearby?

A Our special location on the edge of the desert puts you close to many great desert adventure experiences, including hiking, on-road and off-road bicycling, kayaking, horse-back riding, off-road tours, and more.

We are a short drive away from downtown Scottsdale which is known for its dining, nightlife, galleries, and other entertainment venues. Our adventure concierge is happy to guide you on your way!

Q
How close are you to The Fountain?

A We are 4 ½ miles from the famous Fountain which Fountain Hills is named after. It shoots so high you can see it from the hotel!

The Fountain typically runs on the hour from 9am to 9pm for 15 minutes at a time. During breezy conditions, the Fountain does not run.

Q
How far is it to the Grand Canyon?

A By car, the Grand Canyon is just under 5 hours NW of here.

Q
How far is it to downtown Phoenix?

A We are 32 ½ miles from downtown Phoenix.

Q
How far is it to the Desert Botanical Garden?

A We are 23 miles from the Desert Botanical Garden, which maintains a beautiful collection of over 4,000 species of plants including over 400 rare and endangered species. The garden is in Papago Park, which features many distinctive geological formations.

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IN THIS SPACE, WE DISTILL THE LIVING DESERT TO ITS ESSENCE AND IMMERSE OUR GUESTS IN ITS ALLURE AND INSPIRATION AT EVERY TURN.

FAQ