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FAQ

Frequently Asked Questions About Our Scottsdale, AZ Resort

A 13225 North Eagle Ridge Drive, Scottsdale, Arizona 85268
A 177 rooms including 16 oversized suites
A Normal check-in is 4pm and check-out is 11am.
A Yes, we have connecting guestrooms available. Also, our corner suites, hospitality suites, and presidential suite all connect to guestrooms with two Queen beds. Connecting rooms are available by request and subject to availability. Please notify our hotel team as early as possible of your request.
A Our 5,000-square foot fitness center is open 24 hours a day, 7 days a week.
A All guestrooms and guestroom balconies are non-smoking. Designated smoking areas are available for guests.
A Faxes may be sent to (480) 333-1901
A Our swimming pools are only open to resort guests, members of the Club at ADERO, and their authorized guests
A Our main swimming pool and view swimming pool are heated during the colder months.
A ADERO Scottsdale is approximately 2,200 feet above sea level.
A Phoenix Sky Harbor International Airport (PHX), 26 miles away, is the primary airport servicing Phoenix and surrounding cities.
 
Scottsdale Airport, 14.5 miles away, services private and corporate flights, however it does not offer commercial airline commuter service.
A We do not offer shuttle service to and from the airport, but our front desk team can assist by referring or booking transportation for you.
A Our Adventure Concierge is an expert on exploring Arizona and can help you find fun and unique experiences for your trip.
A Our preferred golf partner, Sunridge Canyon Golf Club, is located adjacent to the property. Other nearby golf courses include We-Ko-Pa Golf Club (7.5 mi), and Eagle Mountain Golf Club (2.7 mi)
A Yes, we are only 1 ½ miles from the Adero Canyon Trailhead, which leads into a vast, interconnected trail system in the McDowell Mountains with numerous scenic trails of all difficulty levels. We are also a short driving distance away from other popular entrances to the McDowell Mountains, including Sunrise Trailhead, Lost Dog Trailhead, and Golden Eagle Trailhead.
A The Adero Canyon Trailhead is 1 ½ miles away, and the popular Sunrise Trailhead is just over 1 mile away. We also have an on-site hiking trail with eastward views towards the Four Peaks of the Mazatal Mountains, accessible from the Four Peaks Lawn.
A We are about 18.5 miles from the famed Camelback Mountain's trailheads, Cholla and Echo Canyon.
A
  • We are 18 ½ miles from downtown Scottsdale, which attracts visitors for its shopping, nightlife, restaurants, art galleries and museums, as well as nearby attractions like OdySea Aquarium, Medieval Times, Top Golf, Talking Stick Resort and Casino, and more.
  • We are 14 miles from north Scottsdale, home to the Waste Management Open, Taliesin West, upscale open-air shopping malls, numerous golf courses, and the nearby Musical Instrument Museum.
A Sedona is just over 2 hours away traveling north on Interstate 17. Sedona is renowned for its incredible landscape and art community and is a great place to spend the day. The views alone are worth the trip!
A All our rooms come with a balcony or patio, and most rooms will have mountain views.
A All rooms come with foam and feather pillows. Feather pillows can be removed upon request.
A Yes, we offer a variety of fitness classes for our hotel guests and club members. Many are included in the resort fee, while some have an additional charge. Please visit our fitness class page for more information.
A Yes, we offer over 16,400 square feet of indoor and outdoor event space set in the beautiful McDowell Mountains. Please contact our sales team our visit our sales page for additional information.
A Our skilled team is available to ensure your audio/visual needs run smoothly so you can focus on delivering a great event.
A Yes, our culinary team is available for your catering service needs. 
A Photoshoots must be approved by the general manager and must adhere to the hotel photography policy.
A Our special location on the edge of the desert puts you close to many great desert adventure experiences, including hiking, on-road and off-road bicycling, kayaking, horse-back riding, off-road tours, and more.
We are a short drive away from downtown Scottsdale which is known for its dining, nightlife, galleries, and other entertainment venues. Our adventure concierge is happy to guide you on your way!
A We are 4 ½ miles from the famous Fountain which Fountain Hills is named after. It shoots so high you can see it from the hotel!
 
The Fountain typically runs on the hour from 9am to 9pm for 15 minutes at a time. During breezy conditions, the Fountain does not run.
A By car, the Grand Canyon is just under 5 hours NW of here.
A We are 32 ½ miles from downtown Phoenix.
A We are 23 miles from the Desert Botanical Garden, which maintains a beautiful collection of over 4,000 species of plants including over 400 rare and endangered species. The garden is in Papago Park, which features many distinctive geological formations.
A Our signature restaurant, CIELO (which means sky), serves culinary delights to our guests indoors and on our terrace for breakfast, lunch, and dinner.
Poolside dining is available for guests enjoying our Desert Lake and Desert Spring.
A There are many great dining options in Scottsdale and Fountain Hills, however we recommend that you use a vehicle to get there.
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